Shipping Policy
We ship locally within Singapore and to most of Asia, Australia and New Zealand.
For USA and Europe orders, visit our USA website.
For Canada orders, visit our Canada website.
Singapore:
- Free shipping on orders S$100+
- S$3.95 shipping fee for all other orders
Hong Kong:
- Free shipping on orders HKD800+
- HKD50 shipping fee for all other orders
Malaysia:
- Free shipping on orders MYR400+
- MYR20 shipping fee for all other orders
Australia / New Zealand
- Free shipping for orders AUD/NZD200+
- AUD/NZD25 shipping fee for all other orders
Philippines:
- Free shipping on orders PHP6000+
- PHP500 shipping fee for all other orders
Taiwan:
- Free shipping on orders HKD1000+
- HKD80 shipping fee for all other orders
Thailand, Indonesia, Vietnam
- Free shipping on orders SGD200+
- SGD12 shipping fee for all other orders
International deliveries: import duties and taxes
Please note that deliveries outside of Singapore may be subject to import duties or taxes which will be borne by the customer.
You will receive an email or text from the courier advising on how to settle relevant import duties prior to delivery. If your order is returned to us due to failure to settle import duties, we will deduct a $10 handling fee plus return fee from your return.
Shipping Times and Carriers:
|
Destination |
Shipping Time* |
Courier |
|
Singapore |
2 - 3 days |
Ninja Van |
|
Hong Kong |
4 - 6 days |
Janio |
|
Malaysia |
3 - 7 days |
Janio |
|
Australia / New Zealand |
5 - 10 days |
DHL / Aramex |
|
Philippines |
4 - 8 days |
Janio |
|
Taiwan |
5 - 8 days |
Janio |
|
Indonesia, Thailand |
5 - 10 days |
Janio |
|
Vietnam |
5 - 8 days |
Ninja Van |
*Days refer to Business Days. Shipping time excludes order processing time (within 3 business days). Order processing and courier delays are expected during seasonal sales periods.
If you would like to buy our products but are located in a country not specified above, drop us an email (ask@wearembrace.com) - we will try to make it work :)