Shipping

We ship domestically within Singapore and internationally to parts of Asia-Pacific, including Australia, Hong Kong, Malaysia, Taiwan and the Philippines.

Singapore:
- Free shipping on orders S$100+
- S$3.95 shipping fee for orders below S$100

Australia:
- Free shipping on orders A$150+
- A$15 shipping fee for orders below A$150

Hong Kong:
- Free shipping on orders HK$600+
- HK$70 shipping fee for orders below HK$600

Malaysia:
- Free shipping on orders MYR400+ 
- MYR29 shipping fee for orders below MYR400+

Philippines:
- Free shipping on orders PHP4000+ 
- PHP350 shipping fee for orders below PHP4000

Taiwan:
- Free shipping on orders HK$800+
- HK$80 shipping fee for orders below HK$800

Shipping Times and Carriers:

Destination	Shipping Time*	Courier
Singapore	1 - 3 days	J&T
Hong Kong	3 - 6 days	Janio
Australia	7 - 10 days	Singpost
Malaysia	3 - 6 days	Janio
Philippines	4 - 9 days	Postal service
Taiwan	6 - 7 days	Postal service

*Days refer to Business Days. Shipping time excludes order processing time (within 3 business days).

Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible. 

If you would like to buy our products but are located in a country not specified above, drop us an email - we will try to make it work :)

If you'd like to ship your order to North America (USA and Canada) and Europe, head on over to our USA website. 

Returns

Not the right fit or style? No worries.

We gladly accept returns that meet the following criteria:

• Items must be unused, unwashed (i.e., no signs of wear or smell), in their original packaging with their unique barcode intact.
• Returns must be made within 15 days of the date of purchase.  

For Singapore local returns: we make returns easy for you, by sending you a return label for a flat fee of S$5.95. All you'd have to do is drop off your return at a Ninjavan drop-off point near you. For a full list of drop-off points, click here.

For Singapore and all international returns: to initiate your return, please contact us at hello@wearembrace.com.

Once we have received your return, we will process your return within 10 business days, and email you once it's complete. Refunds will be credited to your original payment method within the time period required by your bank / payment processor. 

We reserve the right to deny any returns that do not meet our Return Policy requirements. Any original shipping fees are non-refundable. 

If your order has issues such as damaged, defective, or wrong items, we sincerely apologize. We take quality control very seriously and will do our best to resolve any issues as soon as we can. Please email us so we can assist you further: hello@wearembrace.com.